

AIRPORT TRANSIT SYSTEM SENSOR TECHNOLOGIES
The Product: A North American airport was seeking various supporting technologies to compliment a new airport transit system.
My Role: Project Manager for all initiative phases including project definition, customer needs analysis, and solution deployment.
Key Activities:
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Customer journey mapping and needs gathering
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Product fit analysis to address user pains and passenger needs
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Project management and implementation of sensor-based technologies
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Led product testing and QA in coordination with suppliers
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Manage and deliver on stakeholder expectations
Impact:
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65% Reduction in Technology Spend realized by analyzing, then reducing non-critical scope
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Reduced client risk exposure by $400K by leading discussions between the client and vendors. A technology deployment risk was transferred from the client to the vendor.
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Aligned technology to needs of airport services staff, transit system operators, airlines and passengers.