Test

AIRPORT TRANSIT SYSTEM SENSOR TECHNOLOGIES

The Product: A North American airport was seeking various supporting technologies to compliment a new airport transit system.

My Role: Project Manager for all initiative phases including project definition, customer needs analysis, and solution deployment.

 

Key Activities:

  • Customer journey mapping and needs gathering

  • Product fit analysis to address user pains and passenger needs

  • Project management and implementation of sensor-based technologies

  • Led product testing and QA in coordination with suppliers

  • Manage and deliver on stakeholder expectations

Impact:

  • 65% Reduction in Technology Spend realized by analyzing, then reducing non-critical scope

  • Reduced client risk exposure by $400K by leading discussions between the client and vendors. A technology deployment risk was transferred from the client to the vendor.

  • Aligned technology to needs of airport services staff, transit system operators, airlines and passengers.

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